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Terms of Use

Effective Date: August 12, 2025

These Terms of Use govern your access to and use of MyBest Clinic’s website, email subscription service, online store, and other offerings. By creating an account, booking a service, or signing up for email communications, you agree to the following terms. Please read them carefully.

1. Eligibility

You must be at least 18 years old or the age of majority in your province or territory to use MyBest Clinic services. If you are under the age of majority, you must obtain permission from a parent or legal guardian.

2. Your Account and Responsibilities

When you register for an account on mybestclinic.com, you agree to:

  • Provide accurate, current, and complete information
  • Keep your login credentials secure
  • Promptly update any changes to your information
  • Accept responsibility for all activity under your account

We reserve the right to suspend or terminate your account if we suspect misuse or a breach of these terms.

3. Appointment Bookings via Jane.app

All appointment bookings are processed through our third-party scheduling platform, Jane.app. When you book an appointment, you will be redirected to Jane.app and required to create a secure account.

Please note: Jane.app manages its own Terms of Use and Privacy Policy, which apply to your use of their platform. We do not collect or store personal health information (PHI) from Jane.app.

We may collect your email address from Jane.app bookings for marketing purposes, but only if you have provided express consent.

4. Email Communications and CASL Compliance
By signing up for an account or subscribing to our email list, you agree to receive:

  • Transactional emails, such as order confirmations, account updates, and service notifications
  • Marketing communications, including newsletters, offers, and health-related content

You may unsubscribe from marketing emails at any time via the link in the email footer or by contacting us directly. We comply with Canada’s Anti-Spam Legislation (CASL) and will not send you commercial messages without your consent.

Note: Unsubscribing from marketing emails will not affect your ability to receive important service-related communications.

5. Product & Service Use

Our website offers educational and promotional content related to skincare, wellness, and health optimization. All product and service recommendations are for informational purposes only and do not substitute for professional medical advice or treatment.

Please consult a healthcare provider before starting any new treatment, supplement, or health program (e.g., SKIN90, BODY90, REVIV IV Therapy).

6. Orders and Purchases

When you make a purchase through our website:

  • You agree to provide valid and up-to-date payment information
  • You are responsible for reviewing product details and usage instructions
  • You must comply with our Return & Cancellation Policy

We reserve the right to refuse, limit, or cancel orders at our sole discretion.

7. Intellectual Property

All content on MyBestClinic.com—including text, graphics, videos, images, and trademarks—is owned by MyBest Clinic and is protected by copyright and trademark laws. You may not use, reproduce, or distribute any content without our written permission.

8. Privacy

Your personal information is handled in accordance with our Privacy Policy. We collect and use only the data necessary to deliver services, communicate with you, and improve your experience. We do not sell or trade your personal information.

For more details, please refer to our full Privacy Policy.

9. Limitation of Liability

MyBest Clinic is not liable for:

  • Any direct, indirect, or incidental damages arising from your use of the website or services
  • Errors or interruptions in site functionality
  • Any loss resulting from unauthorized access to your account

You use our services at your own risk.

10. Modifications to These Terms

We may update these Terms of Use periodically. Changes will be posted on this page with a revised effective date. Continued use of our website or services indicates your acceptance of the updated terms.

11. Governing Law

These Terms are governed by the laws of the Province of Ontario and applicable federal laws of Canada. Any disputes will be resolved in the courts of Toronto, Ontario.

12. Contact Us

If you have any questions or concerns about these Terms, please contact:
MyBest Clinic
Email: info@mybestclinic.com
Phone: 833.697.3848
Website: https://mybestclinic.com