Dermatologist (Initial Visit)
$250 per visit
A virtual dermatologist visit to assess acne, eczema, rosacea, rashes and other skin, hair and nail concerns. No referral needed.
- Response within 24 hours
- Canadian-licensed dermatologists
- Prescriptions where appropriate
- Follow-ups included in your plan
After checkout, you’ll get a link to request your visit in your virtual care account. Choose Dermatology, describe your concern and upload your photos.
On Elevate or Transform? Your specialist visits are already included. Request a visit.
Available in: Alberta, British Columbia, Ontario, Québec
For conditions such as persistent rashes, moles that have changed in appearance, biologics for psoriasis or eczema, and Accutane prescriptions, we recommend that you see a dermatologist in person.
See dermatologist online is easy
Looking for help with a dermatology issue? Get live support from a board-certified Canadian Dermatologist online who can diagnose and treat your skin care issues—all from the comfort of your home.
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Skip the waitlist
In-person dermatology usually needs a referral and a long wait. As a Club member, you request a visit directly, and most requests are matched within a few hours.
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A clear plan for your skin
A Canadian-licensed dermatologist reviews your photos and history, then recommends a plan, with prescriptions, lab work or referrals where appropriate.
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Support as your skin changes
Follow up with your dermatologist to check how your skin is responding and adjust your treatment over time.
What a virtual dermatologist can help with
Your dermatologist decides whether your concern can be safely assessed online.
Often assessed virtually
- Acne
- Including breakouts along the jawline and cystic acne.
- Eczema and dermatitis
- Itchy, dry or irritated skin, including contact reactions.
- Rosacea
- Persistent redness, flushing and bumps.
- Psoriasis
- Scaly, raised patches on the skin.
- Rashes and hives
- Sudden or recurring reactions.
- Nail infections
- Discoloured, thickened or brittle nails.
- Pigmentation changes
- Uneven tone and dark patches.
Usually needs an in-person visit
- Concerning moles
- May need a dermatoscope exam or biopsy.
- Hair and scalp concerns
- Can be hard to assess from photos.
- Inside the mouth
- Mucosal areas need an in-person exam.
- Full-body skin checks
- Widespread concerns need a full assessment.
- Procedures
- Biopsies and injections happen in person.
How to book your dermatologist
Dermatologist visits are available to Club members. Here’s how it works, whether you’re already a member or just joining.
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Already a member
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Step 1: Purchase your visit
Book a dermatologist visit at the $200 member rate. On Elevate or Transform, use an included visit instead.
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Step 2: Sign in to virtual care
Log in at getmaple.ca/mybest with your member account.
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Step 3: Request your visit
Choose Dermatology, describe your concern and upload your photos.
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New to The Club
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Step 1: Join and book together
Join Connect and purchase your first visit in one checkout: $250 total.
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Step 2: Activate virtual care
Register at getmaple.ca/mybest with your member code and verify your email.
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Step 3: Request your visit
Choose Dermatology, describe your concern and upload your photos.
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How a virtual dermatology visit works
Most visits happen by secure chat with photos. You or your dermatologist can switch to audio or video if needed.
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Step 1: Describe your concern
Share your symptoms, health history, medications and current skin care.
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Step 2: Upload photos
Add clear close-up and wider photos of the affected area.
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Step 3: Chat with a dermatologist
Your dermatologist reviews your case and asks any follow-up questions.
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Step 4: Get your plan
Diagnosis, prescriptions, lab work or referrals, recorded in your chat for reference.
FAQs
Questions, answered
What to know about seeing a virtual dermatologist as a Club member, from getting access to prescriptions and follow-up care.
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Yes. Virtual dermatologist visits are available to MyBest Club members, with memberships starting at $50/month. Once you join, you register for virtual care at getmaple.ca/mybest with your member code and choose Dermatology from your dashboard.
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Purchase a dermatologist visit at the $200 member rate. After checkout, sign in to your virtual care account at getmaple.ca/mybest, choose Dermatology and submit your request with photos. On Elevate or Transform, request a visit directly using your included specialist visits.
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Yes. As a Club member, you can book a virtual dermatologist directly, without a referral from a family doctor. In-person dermatology visits usually require a referral and can involve a long wait.
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Club members pay $200 per visit, 20% off the standard $250 fee. If you’re new, you can join Connect and book your first visit together for $250 total. Some of our membership tiers such as Elevate includes one specialist visit and Transform includes two per 90 days. Visits aren’t covered by provincial health plans but may be reimbursable through extended health benefits.
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Most requests are matched within a few hours, with a response guaranteed within 24 hours.
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You describe your symptoms and upload clear photos of the affected area. A dermatologist reviews them and chats with you by secure text. Either of you can request an audio or video call if needed.
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Common concerns include acne, eczema, rosacea, psoriasis, rashes, hives, contact dermatitis, nail infections and pigmentation changes. Your dermatologist decides whether your concern can be safely assessed online.
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Yes. Where appropriate, your dermatologist can prescribe medication, which you can pick up at any pharmacy or have delivered. Controlled substances can’t be prescribed through virtual care.